Privacy Policy
Privacy Policy for Kick Broadband
www.kickbroadband.com
Last Updated: January 14, 2026
Kick Broadband (“we,” “us,” “our,” or “the Company”) is a California-based business operating the website www.kickbroadband.com. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make purchases, or interact with our services (including ordering and shipping physical products to customers).
This Privacy Policy complies with applicable California privacy laws, including the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act (CPRA), and other relevant regulations (effective as of 2026).
If you are a California resident, additional rights and disclosures apply to you under the CCPA/CPRA (see the “California Residents’ Privacy Rights” section below).
1. Information We Collect
We collect personal information from you in various ways, including when you:
Place an order or purchase products on our website
Create an account
Contact us (e.g., via support@kickbroadband.com)
Sign up for newsletters or marketing communications
Browse our site (automatically collected data)
Categories of personal information we collect (using CCPA/CPRA categories):
Identifiers — Name, postal address (billing and shipping), email address, phone number, IP address
Commercial information — Products purchased, order history, payment information (processed securely by third-party payment processors; we do not store full card details)
Internet or other electronic network activity information — Browser type, device information, pages visited, time spent on site, referring/exit pages, cookies and similar tracking technologies
Geolocation data — Approximate location derived from IP address
Professional or employment-related information — (if applicable, e.g., business accounts)
Inferences drawn — Preferences and interests inferred from browsing and purchase behavior
We may also collect sensitive personal information (e.g., precise geolocation if enabled, or financial account details indirectly through payment processors) only as reasonably necessary for providing our services.
2. How We Collect Your Information
Directly from you — When you provide it during checkout, account creation, or support inquiries
Automatically — Through cookies, web beacons, pixels, and similar technologies (see our Cookie Policy if separate, or described here)
From third parties — Shipping carriers (for delivery updates), payment processors, analytics providers, and advertising partners
3. How We Use Your Information
We use your personal information for the following business purposes:
To process orders, fulfill shipments, and provide customer support
To manage your account and communicate with you about purchases
To improve our website, products, and services
For marketing and promotional purposes (with your consent where required)
To detect fraud, security incidents, and comply with legal obligations
For internal business operations, analytics, and product development
4. Sharing and Disclosure of Personal Information
We share personal information with third parties in these circumstances:
Service providers — Payment processors, shipping carriers (e.g., USPS, UPS), hosting providers, email service providers, and IT vendors (they act as our service providers under CCPA and are contractually limited to using data only for our purposes)
Business partners — In limited cases, for fulfillment and delivery
Legal requirements — When required by law, court order, or government request
Business transfers — In connection with a merger, acquisition, or sale of assets
Do we sell or share personal information?
We do not sell your personal information as defined under the CCPA/CPRA.
We may “share” personal information for cross-context behavioral advertising (e.g., targeted ads) under certain circumstances. If we do, you have the right to opt out (see below).
In the preceding 12 months, we have disclosed the categories of personal information listed above to service providers for business purposes.
5. California Residents’ Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights regarding your personal information:
Right to know — Request details about the categories and specific pieces of personal information we have collected about you (up to 12 months or longer lookback as retained since Jan 1, 2022 per current regulations)
Right to delete — Request deletion of your personal information (subject to exceptions, e.g., for order fulfillment or legal compliance)
Right to correct — Request correction of inaccurate personal information
Right to opt out of sale or sharing of personal information (including for targeted advertising)
Right to limit use and disclosure of sensitive personal information (if applicable)
Right to non-discrimination — We will not discriminate against you for exercising these rights
How to exercise your rights
Email us at support@kickbroadband.com with your request. Please provide sufficient information to verify your identity (e.g., name, email, order number). We may require additional verification.
We respond to verifiable consumer requests within 45 days (extendable by 45 days if needed). You may authorize an agent to submit requests on your behalf (proof of authorization required).
Opt-out preference signals — We honor Global Privacy Control (GPC) and similar signals where technically feasible.
“Do Not Sell or Share My Personal Information” — If applicable, click [this link] (implement on your site) or contact us.
“Limit the Use of My Sensitive Personal Information” — Contact us if applicable.
6. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax and order records typically kept for 7 years).
8. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance.
10. Contact Us
For questions, requests, or to exercise your rights, contact us at:
Email: support@kickbroadband.com
Website: www.kickbroadband.com